So this exploded all over Facebook yesterday:
(Click to enlarge images)
I didn't engage Peti Solek The Bridal Room and have never met or worked with them before (unless you count sponsoring my friend's gubahan trays with Pretty Chic by Peti Solek) but I've followed their progress for the last 2 years plus, I've had friends who engaged their services, heard only good things about them and I have a very good impression of them based on what I've heard, what I've read and what I've seen (their postings on Facebook have been friendly and funny + their outfits are very, very pretty!)
What I can deduce from this unfortunate exchange: Golden Moment Productions is a rude, unreasonable, difficult, nasty and unprofessional service provider who resorts to public shaming, undeserved sarcasm and vulgarities, and I wouldn't want anyone to consider or recommend their services to future clients based on this episode alone! They have obviously forgotten that now is the golden era of social media, and how you conduct yourselves on social platforms can make or break your business.
I don't care if their product is good because really, why settle for a bully who does good videos when you can engage so many other awesome companies who can produce good videos (some even better) AND get along well with other vendors? Why make your genuinely nice and hardworking vendors work with douchebags like that?
Even their mightier-than-thou social media updates are such a turn off okay! Macam mana punya bagus je. Why would anyone in the right mind engage a service provider who is boorish and shows signs of being a total dickhead ni?
Peti Solek The Bridal Room kept their composure and tackled Golden Moment Productions' baseless attacks with intelligence, good manner and grace, in my opinion, and their civilized response only serves to heighten my level of respect and awe for the bridal company.
Seriously, Golden Moment Productions have much to learn from Peti Solek The Bridal Room in terms of good manners and professionalism! Nama company je Golden Moments Productions tapi perangai and tatasusila tak golden langsung.
Pangkah!
